Cool Grandpa

A very calm grandafther
A woman is in a grocery store and happens upon a grandpa and his poorly behaving 3 year-old grandson. At every turn, it's obvious gramps has his hands full with the kid screaming for candy in the candy aisle, cookies in the cookie aisle; same for fruit, cereal and soda.
Meanwhile, gramps is working his way around saying in a controlled voice, "Easy Albert, we won't be long. Easy boy."

Another outburst and she hears gramps calmly say, "It's OK Albert, just a
couple more minutes and we'll be outta here. Hang in there".

At the checkout, the little terror is throwing items from the cart and gramps,
again in a controlled voice, is saying,

"Albert, Albert, relax buddy. Don't get upset. We'll be home in five minutes.
Stay cool, Albert."

Very impressed the woman goes up to gramps as he's loading the kid and
the groceries into the car and says,
"You know sir, it's none of my business, but you were amazing in there. I don't know how you did it. The whole time, you kept your composure and
no matter how loud and disruptive he got, you just calmly kept saying
things would be OK. Albert is very lucky to have you for his grandpa".
"Thanks, lady", said gramps, "but I'm Albert. The little shit's name is Bex".